Email Support
The fastest way to reach us for order questions, refunds, and general inquiries.
support@viriflow.comResponse within 2 business days
Order Support
For tracking your shipment, requesting a refund, or changing your delivery address.
Email Your Order #Mon – Fri, 9 AM – 5 PM EST
Website
Visit our homepage for full product information, pricing, and to place an order.
viriflowe.comAvailable 24/7
Before You Contact Us
Many common questions are already answered below. Checking these first may save you time:
Quick Answers
- 🚚 Where is my order? — Orders typically ship within 1–2 business days. Check your confirmation email for a tracking number. See Shipping Policy
- 🔄 How do I get a refund? — Email us within 60 days of receiving your order with your order number. See Refund Policy
- 💧 How do I take ViriFlow? — Take one full dropper (2 ml) daily under the tongue or mixed into a beverage. See Full FAQ
- ❓ Is ViriFlow safe with my medication? — Men on blood thinners or thyroid medication should consult their physician first. See FDA Disclaimer
- 🆕 Can I cancel my order? — Contact us immediately at support@viriflow.com — we process orders quickly.
How to Write Your Support Email
To help us resolve your issue quickly, please include the following in your email:
- Subject Line: Briefly describe your issue (e.g., “Refund Request — Order #12345”)
- Full Name: The name used when placing your order
- Order Number: Found in your order confirmation email
- Email Address: Used at checkout (if different from the one you’re writing from)
- Description: A brief description of your question or issue
The more information you provide, the faster we can help you.
Response Times
- General inquiries: Within 2 business days
- Refund requests: Within 2 business days (refund processed within 5–10 business days after return received)
- Order issues: Within 1–2 business days
- Technical questions: Within 2 business days
Our support team operates Monday through Friday, 9 AM to 5 PM Eastern Time (EST). Emails received on weekends or holidays will be responded to on the next business day.
Where to Buy ViriFlow
ViriFlow is sold exclusively through our official website at viriflowe.com. We do not sell on Amazon, eBay, Walmart, GNC, or any other third-party marketplace. Purchasing from unauthorized sellers voids the 60-day money-back guarantee and may result in receiving counterfeit or expired products.
To ensure you receive the authentic formula with full guarantee protection, always order directly from our official website.